How to return

Please send the goods back or deliver them to us at the address:
Fab Italy Design – Via G. Fara 10, 20124 Milan – Italy without undue delay and in any case within 14 days from the date on which you notified us of the withdrawal. The direct costs of returning the goods will be borne by you.

You are only responsible for the decrease in the value of the goods resulting from the handling of the goods other than that necessary to establish the nature, characteristics and functioning of the goods.

The returned goods must be returned in resalable conditions.
Please note, in the case of non-resalability, the amount equivalent to the decrease in the value of the asset can always be withheld.

If you cancel, you will be reimbursed for all payments you have made to us, including delivery costs (with the exception of the additional costs arising from your choice of a type of delivery other than the least expensive type of standard delivery we offer), without undue delay. The refund will be made no later than 14 days from the date we are informed of your decision to withdraw. The deadline is met if you send back the goods within the deadlines indicated above.

These refunds will be made using the same payment method used for the initial transaction, unless you have expressly agreed otherwise; in any case, you will not have to incur any costs as a consequence of this reimbursement.
The reimbursement may be suspended until the goods are received or until the consumer demonstrates that he has returned the goods, whichever is the earlier.

Goods made to measure for the customer or perishable and easily perishable are excluded from the right of withdrawal.

Online Dispute Resolution:

http://ec.europa.eu/consumers/odr/